| Instruction |
Accepted |
Not Accepted |
| New benefit instruction |
|
 |
Amendment to benefit instruction received,
but not in income withdrawal |
|
 |
| Subsequent tranche instructions |
|
 |
| Age admittance |
|
 |
| Investment dealing (including switches/encashments) |
|
 |
| Amendment to an existing tranche of drawdown |
 |
|
| Change of IFA address |
 |
|
| Change of client address |
 |
|
| Change of agency (IFA) |
 |
|
| Amendment to online user's list of clients |
 |
|
| Adviser charge queries |
 |
|
| General queries |
 |
|
| Change of personal details |
 |
|
| Instruction to transfer money to investment manager |
 |
|
| Valuation request |
 |
|
| Transaction report request |
 |
|